Why do I sometimes see an amendment CI but the details only say ‘Information only’?

You might see this kind of CI if an amendment has been made to that campaign, but that amendment does not affect any of the stations that you represent.

Will the Copy Instructions display a JCN?

Yes, all electronic and PDF CI documents include a JCN.

How do I become an Audiotrack Subscriber?

Please contact the Audiotrack Helpdesk on 020 7420 3258 or email helpdesk@audiotrack.co.uk and the team will be happy to set you up with a login, offer you a demo and talk you through our ratecard.

How can I tell if everything is ready before the start of broadcast?

You can view the copy status report to see the current status of a campaign.

Are all CIs archived?

Yes. These can all be accessed via the copy status or summary reports in J-ET.

How do I know whether the agency has started the process by sending the campaign details to the creative agency?

The copy status screen clearly indicates where your campaign is in the copy process. Receipt of the sent campaign details are recorded here.

Is there a quick way to find campaigns with a particular status?

Yes, the copy status report includes filters which enable you to control the campaigns reported on screen. If you do not have access to J-ET, your salespoint rep can check this for you.

How do I know whether the creative/production agency has sent the copy instructions to the stations and traffic teams?

The copy status screen indicates where your campaign is in the copy process. The receipt of CI is recorded here.

How do I know which campaigns need to be sent to the creative agency?

You can check this by going to the copy status report and select Not Sent to Creative from the status filter and this will display all outstanding campaigns

What do all the symbols mean?

The copy instruction and audio status traffic lights inform you whether you or another party need to do anything to progress the copy process for your campaign. Hovering over a symbol provides a tooltip with more information.