What happens if I’ve acknowledged receipt of a copy instruction email and then an amendment is sent to me by the creative? Do I have to acknowledge receipt again?

Yes, you do as you were acknowledging receipt for an earlier version. You need to confirm that you’ve accessed the latest version.

What if the copy instructions that I have received include an alert to say that I have a copy length discrepancy?

Ultimately this means the expected Copy length worked on by the creative agency does not match the current booked length in the order in J-ET. This will need rectifying to avoid issues when the campaign goes to air. The easiest way is to use the status report to identify the buying or creative agency contacts that you could to clarify this with.

Which JCN will I see if Newslink is on the campaign?

Any salespoints airing the Newslink ads will see both the ‘real’ JCNs (beginning with ‘2’) and the ‘dummy’ JCNs (JCNs beginning with ‘5’) clearly indicating which needs to be used.

Why do I need to confirm receipt of the Copy Instruction email?

The process is designed to make the admin process more efficient, which includes a campaign audit trail. Confirming receipt of the CI (copy instructions)helps to build the audit trail.

Why do I sometimes see an amendment CI but the details only say ‘Information only’?

You might see this kind of CI if an amendment has been made to that campaign, but that amendment does not affect any of the stations that you represent.

Will the Copy Instructions display a JCN?

Yes, all electronic and PDF CI documents include a JCN.

Can I add or amend details after the form is sent?

Yes. Audiotrack subscribers can click on the green CI icon via their dashboard and amend the CI. Non-subscribers manage CI amendments by clicking on the link in the campaign email.

Can I add PRS details to the form?

Yes. You can add multiple sets of PRS details per CI form and per script, if you wish.

Can I reuse RCCs

Yes. If the RCC has been used within 6 months, you can automatically populate the electronic form with the previous details.

Can I save the CI forms to my machine?

Yes, PDF versions can be saved, but with a login you can always access previous CI forms.