Why do I need to confirm receipt of the Copy Instruction email?

The process is designed to make the admin process more efficient, which includes a campaign audit trail. Confirming receipt of the CI (copy instructions)helps to build the audit trail.

Why do I sometimes see an amendment CI but the details only say ‘Information only’?

You might see this kind of CI if an amendment has been made to that campaign, but that amendment does not affect any of the stations that you represent.

Will the Copy Instructions display a JCN?

Yes, all electronic and PDF CI documents include a JCN.

How do I become an Audiotrack Subscriber?

Please contact the Audiotrack Helpdesk on 020 7420 3258 or email helpdesk@audiotrack.co.uk and the team will be happy to set you up with a login, offer you a demo and talk you through our ratecard.

Do I need to do anything once the campaign is sent to the creative?

No, the process is in the hands of the creative but you can check on the copy status via the status report to keep up to date with developments.

How can I tell if everything is ready before the start of broadcast?

You can view the copy status report to see the current status of a campaign.

Are all CIs archived?

Yes. These can all be accessed via the copy status or summary reports in J-ET.

How do I know whether the creative/production agency has received my campaign details?

The copy status screen indicates where your campaign is in the copy process. Acknowledgement of the sent campaign details is recorded here.

How do I know whether the agency has started the process by sending the campaign details to the creative agency?

The copy status screen clearly indicates where your campaign is in the copy process. Receipt of the sent campaign details are recorded here.

Is there a quick way to find campaigns with a particular status?

Yes, the copy status report includes filters which enable you to control the campaigns reported on screen. If you do not have access to J-ET, your salespoint rep can check this for you.