What happens if the campaign gets cancelled?

The J-ET system will automatically notify the creative agency contacts.

When do I send the campaign details to the creatives?

You can send the details during the initial campaign creation process, or any time after that via the ‘Manage/Send Campaign to Creative’ screen.

The creative agency has sent the Copy instruction email to me but my email has crashed and it hasn’t arrived. How do I let them know that I’ve received it?

Don’t worry, you can still acknowledge receipt of the CI via the Copy Status report. Simply log in and click on the copy instruction icon there. It will open up the PDF of the instruction itself and automatically acknowledge receipt at the same time

When I send a campaign to creative/production, what campaign information is sent?

Only campaign header info and station lists are sent over to the creative agency. This includes: campaign title, client/brand, campaign dates, your agency, your name and a finite list of stations i.e Any groups/combos on your campaign are split and listed to station level. Any non-J-ET stations or channels will also be sent to the creative.

What do I do when I receive the Copy Instruction email?

Click on the link in the email to confirm reciept. If the attached PDF states the audio has been delivered to stations then log in to the Delivery Point interface and download the audio.

What do the green ‘i’ symbols mean on the CI form?

The green symbols signify that an amendment has taken place between the current and previous CI versions. Further details are summarised at the end of the form.

What happens if I’ve acknowledged receipt of a copy instruction email and then an amendment is sent to me by the creative? Do I have to acknowledge receipt again?

Yes, you do as you were acknowledging receipt for an earlier version. You need to confirm that you’ve accessed the latest version.

What if the copy instructions that I have received include an alert to say that I have a copy length discrepancy?

Ultimately this means the expected Copy length worked on by the creative agency does not match the current booked length in the order in J-ET. This will need rectifying to avoid issues when the campaign goes to air. The easiest way is to use the status report to identify the buying or creative agency contacts that you could to clarify this with.

Which JCN will I see if Newslink is on the campaign?

Any salespoints airing the Newslink ads will see both the ‘real’ JCNs (beginning with ‘2’) and the ‘dummy’ JCNs (JCNs beginning with ‘5’) clearly indicating which needs to be used.

Why do I need to confirm receipt of the Copy Instruction email?

The process is designed to make the admin process more efficient, which includes a campaign audit trail. Confirming receipt of the CI (copy instructions)helps to build the audit trail.