How do I add a new creative/production agency to the list?

You can do this at the point of creating your campaign or sending your campaign to creative. You can click on the + sign next to the creative/ production agency field and then fill in the details in the pop up box.

How do I know whether the creative/production agency has received my campaign details?

The copy status screen indicates where your campaign is in the copy process. Acknowledgement of the sent campaign details is recorded here.

How do I know whether the creative/production agency have sent the copy instructions to the stations and traffic teams?

The copy status screen indicates where your campaign is in the copy process. The receipt of the CI (copy instructions) is recorded here.

How do I send campaign details to the creative/production agency?

It is very simple, simply save your campaign to the basket then go to ‘Copy Management’, ‘Send Campaign to Creative’.

If I send the campaign details to the wrong creative agency but then send it to the correct creative agency, will the wrong creative still be able to access the campaign details?

No, as soon as you’ve replaced the creative agency with the correct one, the wrong creative will not have any access to the campaign details.

What happens if I send campaign details to the wrong creative/production?

You can send the campaign again to an alternate creative contact. Once your campaign has been saved to the basket, go to ‘Send Campaign to Creative’, then choose to send again to an alternate contact.

What happens if the campaign gets cancelled?

The J-ET system will automatically notify the creative agency contacts.

When do I send the campaign details to the creatives?

You can send the details during the initial campaign creation process, or any time after that via the ‘Manage/Send Campaign to Creative’ screen.

When I send a campaign to creative/production, what campaign information is sent?

Only campaign header info and station lists are sent over to the creative agency. This includes: campaign title, client/brand, campaign dates, your agency, your name and a finite list of stations i.e Any groups/combos on your campaign are split and listed to station level. Any non-J-ET stations or channels will also be sent to the creative.