What does the yellow exclamation mark mean?

This alerts you that the copy process is waiting for an action with the buying agency or creative agency.

What if I have received copy instructions but no copy?

The copy status screen lists contacts details for the buying agency as well as the creative agency. The CI form details which method is being used to distribute the copy. This will help you chase the correct contacts and reduce the time spent on queries. If you do not have access to J-ET, your salespoint rep can check this for you.

Is there a way to view how creatives are performing?

When delivered via Audiotrack, the PCA Summary by Creative Treatment screen provides a PCA Summary report split by audio file. This enables users to easily listen to and read the transcriptions, and view script-level metrics.

Where do I see the Copy Instructions in J-ET?

You can view CIs that exist via the copy status report or via the order summary report in J-ET.

What do all the symbols mean?

The copy instruction and audio status traffic lights inform you whether you or another party need to do anything to progress the copy process for your campaign. Hovering over a symbol provides a tooltip with more information.

What does the yellow exclamation mark mean?

This alerts you that the copy process is waiting for an action from the salespoint or creative.

Why can’t I access the copy instruction link in the copy status report?

The greyed out icon simply means that a copy instruction did exist but is no longer relevant for you

Will I be able to see the copy status of campaigns that my colleagues have been working on?

Yes. You’ll be able to do so via the copy status report. Just find the name of your colleague in the drop down menu and apply the filters