No. Your campaign must have been selected/saved to the basket, however it does not matter whether orders are selected. As long as at least one communication is ticked you will be able to send the campaign details on.
Author: admin
Do I need to do anything once the campaign is sent to the creative?
No, the process is in the hands of the creative but you can check on the copy status via the status report to keep up to date with developments.
How do I add a new creative/production agency to the list?
You can do this at the point of creating your campaign or sending your campaign to creative. You can click on the + sign next to the creative/ production agency field and then fill in the details in the pop up box.
How do I know whether the creative/production agency has received my campaign details?
The copy status screen indicates where your campaign is in the copy process. Acknowledgement of the sent campaign details is recorded here.
How do I know whether the creative/production agency have sent the copy instructions to the stations and traffic teams?
The copy status screen indicates where your campaign is in the copy process. The receipt of the CI (copy instructions) is recorded here.
How do I send campaign details to the creative/production agency?
It is very simple, simply save your campaign to the basket then go to ‘Copy Management’, ‘Send Campaign to Creative’.
How do I amend the dates of a Copy Instruction?
You would need to verify any date changes with the agency that created the campaign.
If I send the campaign details to the wrong creative agency but then send it to the correct creative agency, will the wrong creative still be able to access the campaign details?
No, as soon as you’ve replaced the creative agency with the correct one, the wrong creative will not have any access to the campaign details.
What happens if I send campaign details to the wrong creative/production?
You can send the campaign again to an alternate creative contact. Once your campaign has been saved to the basket, go to ‘Send Campaign to Creative’, then choose to send again to an alternate contact.
How do I pick up my audio?
Simply log on to the dedicated interface https://audiotrack.co.uk/delivery-point/login to download your audio